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Stop guessing dimensions and wasting inventory. Get the exact thermal paper roll sizes for POS, retail, healthcare & kitchen — backed by a 30-year factory with OEM/ODM flexibility.
📄 Get Free Sample + Size Guide in 24h✓ Free sample · ✓ No minimum order for trial · ✓ 7–12 days delivery to USA
Every day, purchasing managers and operations teams lose thousands of dollars because of mismatched thermal paper roll sizes. Here are the real pains we hear from buyers like you:
You order 3″ rolls but your POS terminal needs 2¼″. Now 40% of your inventory sits idle. $2,800+ lost per pallet.
Half-inch vs 1-inch cores: one wrong spec causes paper jams every 50 receipts. Your service tech bills $180/hour for callouts.
You send a PDF spec, supplier sends 80mm x 80m… but you needed 80mm x 70m. Lead time blows out by 3 weeks.
Non-standard diameters mean wasted container space. You end up paying 22% more freight than necessary.
Thermal coating doesn't cover full width? Your receipts fade in 2 months. Returns from angry clients cost you 5-figure losses.
At Shenzhen Kingcolor Paper Co., Ltd. (founded 1993), we produce thermal paper rolls in every standard size used across North America, Europe, and APAC. We also offer OEM/ODM for private-label and specialty rolls. Below is the most common size matrix for POS, medical, and label applications.
| Roll Width (in / mm) | Roll Diameter (in / mm) | Core Size (in) | Common Use | Typical Length |
|---|---|---|---|---|
| 2 ¼″ (57mm) | 2 ¾″ (70mm) | ½″ | Small POS / mobile terminals | 30–50 ft |
| 3 ⅛″ (80mm) | 3 ½″ (90mm) | ½″ or 1″ | Standard receipt / kitchen printer | 50–80 m |
| 3 ⅛″ (80mm) | 4 ⅓″ (110mm) | 1″ | High-volume retail / restaurant | 80–120 m |
| 2 ¼″ (57mm x 40mm) | 1 ½″ (40mm) | ½″ | EDM / credit card terminals | 15–25 m |
| 4 ⅛″ (105mm) | 4 ⅓″ (110mm) | 1″ | Medical / EKG / lab equipment | 50–100 m |
| 2 ¼″ (58mm x 50mm) | 2″ (50mm) | ½″ | Mini printer / taxi / handheld | 20–30 m |
| 3 ½″ (90mm) | 4 ⅓″ (110mm) | 1″ | Large format / industrial POS | 80–150 m |
| Custom (any width 20–220mm) | Custom (up to 300mm) | ½″ / 1″ / 3″ | OEM / private-label / specialty | As required |
thermal paper roll sizes 3 1 8 x 90 thermal paper rolls 3 1 8 x 273 thermal paper rolls
💡 Note: All rolls can be produced with BPA-free thermal coating, top-coat protection, and eco-friendly packaging. Custom printing (logo, barcode, instructions) available.
5 production lines, 12,000㎡ workshop. Annual output: 50,000+ tons. We control the entire supply chain — from coating to slitting.
ISO 9001, SGS, RoHS, and REACH compliant. Every batch tested for coating uniformity, core strength, and fade resistance.
Your brand, your specs: custom width, diameter, core, color core, printed liner, and packaging. MOQ from 500 rolls.
7–12 days express (DHL/UPS/FedEx) or 15–22 days by sea. Warehousing in Shenzhen & LA area available.
ISO 9001:2015 CE RoHS REACH FSC® Mix BPA-free SGS verified FDA food-contact (for kitchen rolls)
All products comply with USA & EU regulations. Third-party lab reports available upon request.
“Saved us 37% on thermal roll costs.” We used to source locally at $1.20 per roll. Kingcolor matched the exact 3⅛″×230ft size we needed, and delivered DDP to our Ohio warehouse. Quality is identical — no jams, no fading. Our finance team is thrilled.
“Custom medical size in 10 days.” We needed 4⅛″×100m with a specific core color for our ECG machines. Kingcolor produced samples within 5 days and bulk order shipped in 10. No other supplier could match that speed.
“Consistent quality across 12 locations.” We run 80+ kitchen printers. Kingcolor’s 3⅛″×80m heat-resistant rolls never jam, even in our hottest kitchens. Their logistics team coordinates delivery across all our sites. Highly recommended.
“OEM labels with barcode — seamless.” We required thermal label rolls with pre-printed barcodes and logo. Kingcolor handled artwork and printing perfectly. The rolls work flawlessly in our Zebra printers. Freight cost was 25% lower than our previous supplier.
“Perfect for Amazon FBA prep.” I sell thermal roll multipacks on Amazon. Kingcolor helped me choose the optimal size (2¼″×50ft, 50 rolls/box) to fit FBA requirements. My listing now has 4.6★ rating. They understand e-commerce.
The two most popular sizes are 2 ¼″ × 50 ft (57mm × 15m) with a ½″ core for mobile terminals, and 3 ⅛″ × 230 ft (80mm × 80m) with a ½″ or 1″ core for standard Epson and Star printers. We also supply 3⅛″ × 260 ft for high-volume retail.
Check the printer manual or look at the printer's specification label (usually inside the paper compartment). Key measurements: roll width, roll diameter, and core size. If in doubt, email us the printer model at deborra@dcolorpaper.com — we'll match it for you.
Absolutely. We offer OEM/ODM custom sizes — width from 20mm to 220mm, diameter up to 300mm, core sizes ½″, 1″, 3″. We also customize core color, logo printing, and packaging. MOQ from 500 rolls per size.
For standard sizes, our MOQ is 5,000 rolls per size for factory-direct pricing. For sample or trial orders, we offer 1–5 cartons (50–250 rolls) at competitive rates. Free samples available (you pay shipping).
We ship via DHL/UPS/FedEx (7–12 days) or sea freight LCL/FCL (15–22 days). Shipping cost varies by volume. A typical 20′ container (approx. 600 cartons) costs about $1,800–$2,500 to Los Angeles or New York. We can also arrange DDP (delivered duty paid) for qualified buyers.
Our standard thermal paper is BPA-free and complies with REACH, RoHS, and FDA regulations for food-contact environments. We also offer phenol-free options for medical and sensitive applications. Lab test reports available on request.
The core size must match your printer's paper holder. ½″ (12.7mm) cores are common in smaller, portable printers. 1″ (25.4mm) cores are standard for desktop POS and kitchen printers. Using the wrong core can cause misalignment and paper jams. We stock both.
Contact us via our website, email deborra@dcolorpaper.com, or WhatsApp +86-15625231989. Let us know the size, quantity, and target port. We'll provide a CNF/FOB/DDP quote within 4 hours. Volume discounts available for 20,000+ rolls.
David has worked with over 400 B2B buyers across 28 countries, helping them select the optimal thermal paper roll sizes for their equipment and budget. He leads Kingcolor's technical sales team and frequently speaks at packaging & retail supply chain events.
Get exactly what your machines need — or a custom size we design for you. Free sample, quick quote, and 30+ years of expertise behind every roll.
📩 Get Your Free Sample + Quote in 24h✅ Risk-free: free samples · ✅ Money-back guarantee on first bulk order · ✅ 100% size compliance or we replace
