Top-coated paper applies the thermal layer on the top side (facing the print head). It protects the print head from wear and provides higher print density. This is the standard for 95% of POS applications. Bottom-coated is used for specific dual-sided printers or custom labeling. Kingcolor recommends top-coated for most retail and hospitality uses.

Check your printer manual or existing roll. You need 3 measurements: paper width (e.g., 57mm or 80mm), roll outer diameter (affects capacity), and core size (usually 12mm or 25mm). Pro tip: if your roll wobbles, the core is too large. If it won’t fit the spindle, it’s too small. Email us a photo — we match it in under 4 hours.

Yes. Our standard production lines offer BPA-free and BPS-free options. We also carry FDA-compliant rolls for food contact labeling applications. All materials are REACH and RoHS certified. Request our Material Safety Data Sheet (MSDS) when you inquire.

For sample orders, MOQ is just 10 rolls. For standard production, MOQ starts at 10 cartons. Typical lead time is 7–15 working days for stock sizes, and 15–25 days for custom OEM orders. We offer FOB Shenzhen, CIF, and DDP shipping terms to the US.

Absolutely. We design and print custom boxes, polybags, and roll cores with your logo, barcode, and brand colors. Our in-house design team reviews the artwork within 48 hours. It’s an excellent way to increase brand presence in your customers’ stores.

Every production batch follows a 6-step QC checklist: raw material verification, coating weight testing, print density simulation, friction/winding test, packaging integrity check, and final visual inspection. We retain samples from every batch for 24 months for traceability.

Store rolls in a cool, dry place away from direct sunlight, heat sources, and solvents. Ideal temperature is 20–25°C (68–77°F) with relative humidity below 65%. Avoid storing next to PVC wraps or adhesive labels, as plasticizers can cause chemical fading. Properly stored, Kingcolor rolls maintain print quality for 3–5 years.

Click the “Get Free Sample & Quote in 24h” button below. Fill out the form with your printer model and desired roll size. We’ll send you 10 free sample rolls (you pay shipping). Once approved, we schedule your first production run within 5 days.